Terms and Conditions

Last updated: February 2/23/2026

Please read these Terms and Conditions carefully before using our Service.


Interpretation and Definitions

Interpretation


Words with capitalized initial letters have meanings defined below. These definitions apply whether the words appear in singular or plural form.


Definitions

  • Affiliate – Any entity that controls, is controlled by, or is under common control with a party.
  • Country – Ohio, United States.
  • Company – DeFranco Building and Maintenance Service Inc. DBA DeFranco Carpet & Upholstery Cleaning, 33565 Bainbridge Road, Solon, OH 44139.
  • Device – Any device capable of accessing the Service, including computers, smartphones, or tablets.
  • Service – The Website.
  • Terms – These Terms and Conditions, which form the entire agreement between You and the Company.
  • Third-Party Services – Any services or content provided by a third party and made available through the Service.
  • Website – Diamond Roofing Pros client opt-in page, accessible at https://www.diamondroofingpros.com/opt-in
  • You – The individual or legal entity accessing or using the Service.


Acknowledgment

These Terms govern your use of the Service and define the rights and responsibilities of all users.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access the Service.

You confirm that you are at least 18 years old.

Your use of the Service is also subject to our Privacy Policy.


SMS Messaging Terms

SMS Use Cases

By providing your mobile phone number and opting in, you consent to receive SMS messages from DeFranco Building and Maintenance Service Inc. DBA DeFranco Carpet & Upholstery Cleaning, which may include:

  • Appointment confirmations and reminders
  • Service updates or follow-ups
  • Customer feedback or review requests


Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-enroll.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.


Links to Other Websites

Our Service may contain links to third-party websites that are not owned or controlled by the Company.

We are not responsible for the content, privacy policies, or practices of any third-party sites.


Termination

We may suspend or terminate your access to the Service at any time, without notice, if you violate these Terms.


Limitation of Liability

To the maximum extent permitted by law, the Company’s liability is limited to the amount you paid for the Service, or $100 if no payment was made.

We are not liable for indirect, incidental, or consequential damages.


“AS IS” Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind.


Governing Law

These Terms are governed by the laws of the State of Ohio.


Dispute Resolution

If you have a dispute, you agree to attempt to resolve it informally by contacting the Company first.


United States Legal Compliance

You confirm that you are not subject to U.S. sanctions or listed on any restricted party list.


Severability and Waiver

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Waiver

Failure to enforce any provision does not constitute a waiver of that provision.


Changes to These Terms

We may update these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.


Contact Us

If you have questions about these Terms, contact us at: